Booking and Payment Policy Online-Only Reservation and Payment Procedures
Policy Overview and Security Commitment
To ensure the highest level of security and safety for our clients, all reservations and payments must be completed exclusively through our official online booking and payment acceptance platforms. We do not accept bookings or payments over the phone under any circumstances. This policy is designed to protect sensitive data and provide a safe, convenient reservation experience. We are committed to maintaining the highest standards of data security. By restricting reservations and payments to online, email, or text message channels, we ensure that your sensitive information is handled securely and in compliance with industry best practices.
Accepted Methods for Reservations and Payments
• Online Booking: Reservations and payments may be made securely through our official website using the online booking system.
• Email: Guests may submit reservation requests and payment details via email to our designated reservations address. Please ensure that you use the provided secure email channels.
• Text Message: For your convenience, reservations and payment information can also be submitted by text message to our official business number. Please confirm the number on our website or in official communications.
Prohibited Reservation and Payment Methods
No Phone Bookings or Payments: We do not accept reservations or payment information by phone. This measure is in place to protect the security and privacy of your credit card and personal details
Phone Support and Information
While we do not accept reservations or payment information by phone, our team is available to assist you with any questions, provide information, or guide you through the online, email, or text booking and payment processes. Please feel free to contact us by phone for support and general inquiries.
Purpose of Policy
This policy is designed to protect our customers by reducing the risk of fraud, unauthorized access, and data breaches. By limiting bookings and payments to our secure online platforms, we ensure that personal and financial information remains confidential and protected.
Information Requests
For questions, support, or further information regarding bookings and payments, please contact our concierge service team via phone, text message, or email. However, please remember that all reservations and payments must be completed online.
Future Service Locations
Additional hotels and convention centers may be added to our coverage area. Policy updates will be published on our website.
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